A national Government sought to unify over 100 digital services scattered across ministries into one integrated citizen portal. The challenge was ensuring accessibility, security, and service consistency across devices and languages.

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Vantiqa designed and developed the National Citizen Services Portal — a one-stop digital gateway for government interactions.

The project included:

• Federated identity management and single sign-on for all citizens.
• Integration with APIs from multiple ministries through a centralized middleware layer.
• Multilingual, accessibility-compliant design with AI-driven chat assistance.

• Unified access to 120+ public services through a single portal.
• Over 5 million active users within the first six months of launch.
• Recognition under the National Digital Excellence Framework for innovation and citizen experience.